Our company recently moved and we lost a TON of reviews on Google. Google deleted our old business page and we were not able to recover our customer reviews. If you have used our services in the past and would like to help, please click this link and Write Us A Review.
Donald Greg Bradley – Mark is the ultimate professional. He is easy to work with, reliable, and does the extra things that show that he cares. Pacific University athletics is proud to have a long business relationship with Mark. We look forward to many more years of his great work in the future.
Betty Adams – Putting everything back in perfect order. Attention to detail. Pride in quality work. Consistent quality in workmanship. Explanation of finished work and a walk-around to check completeness. Unrushed work ethic. Personal integrity
Buzz Chandler – We have used Marks Services for a number of years now, and the quality and attention to detail has always been excellent. His equipment is the best I have ever seen for these types of services and his knowledge of its use and where to use it to its best advantage is phenomenal.. Never any worries about if the job will be done right… Never…
JamesMGregg – My great experience with Mark took place on a Sunday when I called the office knowing it was closed and expecting to get a voicemail box – instead, I got Mark, who was in the office finishing a few things. I thought that was great since he could have easily not picked up. he was able to get a view of my house online and a reasonable estimate, explaining the benefits of his method vs methods with faster, more visible results. I really appreciated the Google calendar appointment he set, too. And the fact that after we had spoken the only other conversations that needed to take place was in regards to rescheduling due to weather. I got home on Friday and frankly has forgotten they were coming that day until I saw a follow-up email from Mark. The work looks great and I’ll look forward to calling them up in a year when it’s time for a touch-up. I train customer service representatives for a living in addition to being a consumer, and I have to say Mark’s customer service, prices and friendliness followed the motto I teach to “over-deliver” even if you don’t also “under-promise.”
John Murchinson – Another great servicing. Thank you.
Ashley Hall – Timeliness, Quality, Customer service, Thoroughness. Fantastic service, very very professional, over and above !! Oh, and he is always on time !!
Paul K – 1. Summary: Mark (and his assistant) demonstrated their dedication to the delivery of professional, timely, knowledgeable, and friendly service at a price that is within reach. The scope of services that I received included both roof care (general cleaning and moss control) and window cleaning. Before the work: Returned phone calls promptly – provided professional, personalized, and timely work estimate, that set expectations regarding licensing, insurance, payment, who would and (who would not) do the work, what preparation should be made before their arrival, and guidance on pet safety. During the Work – Apprised me of anticipated weather delays – provided 100% of the service they contracted for, and at the quality expected – Left the property in equal, or better shape, when they arrived. After the work – Invoiced for the amount estimated; no surprises – payment is not due for two full weeks. I sincerely recommend Waterworks NW for the services that I have personally received and trust that the additional services they offered are provided with the same care and concern.
Lael Rogan – Mark has done an amazing job cleaning my house (vinyl siding) twice now (once in 2015 and again in 2017) It’s amazing how much dirt and mildew collects on the houses in my neighborhood, and when he’s done, the difference in cleanliness is significant! Thorough, flexible, and conscientious!
Mark is very responsive and thorough; I would not hesitate to recommend his services to anyone who is looking to have the exterior of their house (siding, roof, etc.) cleaned *without* being aggressively blasted with power washing tools.
Chuck Minnick – All questions beyond what the job entailed were answered! Excellent job!
Rhoda Hill – As always: kind, pleasant, helpful, and very trustworthy!
Jan Grammer – Mark could not have been more kind or more professional. Our roofs look great, gutters are clean, and the patio, deck, and walkways spotless as well. Even the moss treatment was impressive His work is above and beyond. Thank you, Mark.
Travis Wolpin – Mark was fantastic. He is great at communicating and keeping in touch. We had to delay my moss treatment for the roof a few times due to the weather. Rather than just get the job done and move on, he made sure we had proper weather for the treatment to be effective.
Really appreciate the honest job and professional communication. Will be calling you out again next spring!! =)
Joyce Kalmanek – Advice on my roof needs, which I got done right away, great job as always.
Tammy Braham – I contacted Mark to discuss options for moss treatment on my roof. He went into detail on how to treat the roof and the various options available. He sent out a mini video to watch to help explain everything in detail. I would highly recommend Mark. I live in a small cul-de-sac and he came out and did several roofs for the homeowners. He was very friendly and informative on what he saw on each roof, took pictures to show us what it looked like and what needed to be done. Kudos to him for always answering his phone and keeping in contact to notify you when he was coming out. Super friendly and very knowledgeable! Will be calling him for future jobs!
James Bellomy – I phoned Mark to request assistance with gutter servicing and within 24hrs my services were complete and the work was exceptional. Not only was my gutter work completed. He blew off my roof and cleared away all of the debris off my deck and patio. I could not have been more pleased. Mark was professional and answered all of my questions promptly. I will definitely be using his services again!
Update: Hello Mark, I just wanted to report back to you that I am 100% pleased with the moss removal project you completed on my roof. That bright green moss withered and died, and gradually loosened from the shingles on the house. Occasionally, I find little bits of it on the driveway or front walk – I expect all of it to be gone by the end of the sleet and snow season. It’s a process, just as you promised, and the results are far from the immediate fix.
D. Hartman – So often in today’s busy world we expect immediate results, and are unwilling to allow time to take its course. For moss, time is on our side. The moss is dead, the roof is undamaged, and all is right.
Myles – Superior customer service and an excellent price. The work was exceptional, very happy, will use for pressure washing next season. Thank you!
Erica Schoen – Waterworks NW was prompt, on time, and ready to clean my leaf and dirt-filled gutters once again. I love their work and you will too! The prices are great and so is the service. I think I meant beyond great for sure! We would never call on anyone else to do this work…We found the best in the business! Thank you Mark Poole from Waterworks NW!
Tami Neely – I hired Mark to wash the exterior of my home including gutters, eaves, and 3 decks. I initially thought the price to be a little too high, however, when I got home after he had completed the work, I was absolutely blown away. He completely surpassed my highest expectations both in the thoroughness of the job he did and how professional he was to work with. My house literally looks brand new! I highly recommend Mark for home exterior cleaning – You will not be disappointed!
Bill Wynn – Customer from the beginning. I own a two-story house that is very difficult to climb up. I called Waterworks NW back in 1990. I found that Mark does an EXCELLENT job. Fast, friendly, efficient, and most of all safe. Mark has all the safety equipment to supplies to do a top-notch job. We are very satisfied with Waterworks NW and will continue to use them when needed.
Jeff T – First-time gutter service, an all-around excellent experience. Mark was extremely quick on his communication. Prices were fair and the work was outstanding. The quality and pride in his work were obvious. We got a thorough inspection along with our services and they’ll be at the top of our list for future maintenance.
Eric – Great service just in time for the party! We heard about Mark and his team from some good friends. We’re glad we did. They were able to work with us to get our roof and windows done in time for my dad’s 75th birthday party. Mark was always quick to respond to emails. We’ll certainly have them back in the spring.
Chuck S – First Timer. This was my first time using this service, and I have to say I’ll be coming back again. He was very prompt and courteous. My neighbors and I have used this fantastic service and we recommend it to anyone and everyone.
Dick Dreyfus – Long-time customer. We have enjoyed their service for almost 7 years, and this time they did the best job yet. We highly recommend their service.
Vicky S – Another happy customer. Mark is a real professional. Fair prices, on time, and the work is done with pride. My windows look great (again) and so happy to know that the gutters are cleaned. I would recommend Waterworks NW to anyone! I will be scheduling up the house to be washed very soon. Thanks so much.
Arvind – Job was done well. It was a pleasure working with Waterworks NW. Mark was extremely professional from the time we first talked and took the appointment till finished the job as scheduled. The quality of work was perfect, with no cutting corners at all. This is the 2nd experience I had working with Mark and would recommend him to anyone for the job.
Slowrunnerpdx – You are so easy to work with and thanks so much for the quick professional service. I plan on also contacting you for yearly cleaning.
Darlene P – Mark & company have been working on our home for many years and we are always extremely happy with the outcome. If you want friendly, timely, and professional service this is the company to call.
Paige S – We love Waterworks NW! Mark is friendly and professional and always brightens our day. He’s never deterred by our clogged, overflowing gutters (we live on a greenbelt), and he consistently does an excellent job. He also goes the extra mile and cleans up all the debris in the area, so the deck and yard look great when he leaves. We appreciate that he doesn’t stop with cleaning the gutters and ridding the roof of moss, as he also monitors the condition of the roof and pipes on it. We won’t call anyone else!
Erica Schoen – Perfect job as usual from Mark and his assistant. The most honest and friendly service I have ever come across. We had gutters done a few months ago which looked amazing and decided to have Waterworks NW come back to treat the moss on our roof. We have a two-story house, it was not a problem for these professionals. The smiles and handshakes are always a plus when Waterworks NW comes over to our house. Refreshing service with kindness. I love it. Prompt and always ready to work.
Anil – Mark did a wonderful job cleaning the gutters on my house. He provided a very professional service. And to go to the extra length, when he noticed that one of the gutters was hanging loose, he took care of it and told me that if anything goes wrong with it, he would be there to take care of it. Very happy with the work and his service, would definitely recommend it.
Dawa T – It had been a while since our gutters had been cleaned. Found Waterworks NW on the web. Seeing so many positive reviews decided to give them a call. Setting up an appointment was fast, easy; the quote was reasonable. Mark not only did a great job cleaning our gutters, but also made sure there was no leaf-strewn about the ground. He cut no corners and did a very thorough job. Will definitely recommend him to our friends/neighbors.
Naresh – Mark is friendly and professional and did a great job cleaning my gutters! He worked my house into his schedule despite a busy week. His timeliness and sense of customer service was awesome! Next time I need my gutters cleaned I am not looking any further.
Elise – Excellent Service. Mark quickly got back to me about cleaning the moss on my roof and my gutters. He got me in his schedule within a few days and everything was well taken care of. He also notified me that one of my gutters is leaking, so I could get that fixed. Thx!
Jeanne – Mark, and Dan came to clean the moss off my roof. They were very professional, showed up on time, had reasonable rates, and were friendly and courteous. Also, answered all my detailed questions about the eco-friendliness of their products, and gave me detailed instructions on how I could deal with some problems my roof had.
Nicole B – Mark was very friendly and communicated extremely well throughout the job. He followed up and was very nice when he had to give me the bad news. he explained the issues very clearly and had suggestions for getting them fixed. I will definitely use him again!
Dan V – Mark has been doing work for use for many years. We trust him with any exterior project on our house. Our roof and gutters need cleaning about twice a year because we live in the fir trees. Mark is always conscious about cleaning up around our yard making it look like he hadn’t even been there (except we had free-flowing gutters and a beautifully cleaned roof).
Betty P – Mark is very professional. He explained what the options were to handle the task and allowed me to choose which option I wanted to move forward with. He is very knowledgeable and offered his advice without pressure for the sale. Very easy to work with. Excellent customer service!
Kevin – Mark is exceptionally professional in his business dealings. he is punctual, on-time, and honest. He gives fair estimates and sticks to them. He also always provides a good assessment of any findings discovered during the job. he knows how to run a customer service business.
Pat – Hardest working man in Portland! One quick phone call solved my heavily clogged gutters. Mark’s men arrived when scheduled, worked quickly and thoroughly, leaving no debris behind. Power washing of a porch was perfect, and I’m having him back next week to do an extensive concrete washing. He’s quick to respond and seems quite organized. Can’t find a fault in his work.
Lynne S – I recently called Waterworks NW to clean my gutters and what a great choice that was! I appreciate Mark’s attention to detail, professionalism, and customer service. My gutters are clean and free-flowing, which is a great feeling. With the space limitations of my lot, he handled this big job with ease. I will be using Waterworks Northwest from now on and would highly recommend it. Thanks for all your hard work, Mark!
Sherronmillen – Mark has cleaned our gutters numerous times and pressure washed our driveway and walkways. I will be calling you soon, Mark, as I see it needs it again! He does a fantastic job and is always a pleasure to work with. Would not think of using anyone else.
Linda L – I had made the mistake a few years back of installing gutter guards at my house. It was a nightmare, with 14 mature fir trees, they were clogged constantly. The rain rolled over the “guards” and sheeted onto the ground below, damaging both landscape and siding. The company was no help. Mark excepted the challenge and did a great job removing the unwanted gutter guards and restoring my gutters to good working order. he also cleaned all the windows beautifully and cleared the moss that had grown on the patio and walks due to the overflowing gutter guards. The last years have been great, no more water sheeting off my roof in the rain and now I save both time and money using Waterworks Northwest to keep my roof and gutters in great shape with regular annual maintenance. Thanks again, Mark!
Denise R – My parents have used Waterworks NW and recommended them to me when I moved into my new home. I was extremely impressed with Mark’s timely, efficient, and professional work. I was given an estimate beforehand as well as instructions for preparation and what to expect while the work was being done. I was so pleased with the results that I contacted Mark to come back and clean our entire house this year. If you want professional results in a hassle-free, timely manner then this is the company to contact.
Helen P – Mark did an excellent job and was very professional. This is the second time I have used Waterworks NW and am very pleased with the service. I will definitely recommend this company to others.
Steven R – I have used Mark for years to clean the windows of my house. He does an excellent job cleaning all of them inside and out, including the window tracks. It amazes me how quickly and efficiently they are able to do my home of many windows. They are fast and affordable. I would highly recommend their service to anyone.
Lisa L – I have been using Waterworks NW for at least 17 years. Mark is very professional, trustworthy, and does a great job with the windows, gutters and moss control, etc… He always shows up on time, is professional, and goes the extra mile to ensure your windows sparkle and the house looks great. I have recommended him to friends and family and they all love him as well.
The Browns – We have used Waterworks NW for many years on several different properties. They do a great job pressure washing our driveways and decks as well as cleaning out all the gutters and downspouts. Fast and friendly service makes us come back year after year. Thanks for all the great service!
Joy Tinker – We have used Mark several times to do our roof and gutters. He is very pleasant to work with and very professional. I would highly recommend him to anyone.
Katelyn – We have used Mark for years. The new system he uses is great. It cleans better and quicker than before. The WHOLE window, tracks, and all are move-in clean every time. Mark is so conscientious about the details, spots, that I would have never noticed he fixes every time.
Scott C – I have never seen a company use this type of equipment before. I am amazed at how clean my windows are. I have used other companies in the past, and they never are as thorough as Waterworks NW. They always show up on time and work very clean. Very professional in all aspects of his business.
Rick V – As a small business owner myself, I’m always impressed with others who run their companies in an efficient and customer-oriented manner. Mark Poole, the owner, does just that and understands the importance of referrals.
Amy R – Waterworks NW is a great company! We just had all our windows cleaned and Mark did a great job. He is honest, reliable, professional, and he answered all of my questions. his bid was right on and he did an excellent job. We will recommend Waterworks NW to all our friends and family and we look forward to having them clean our windows next time.
Leclaire – We have used this company for some time now on our building in downtown Beaverton. We have eight large windows that sparkle.
Andrew L – Waterworks NW is great. They were on time, professional, and got our windows looking great. They are crystal clear with no streaks or water spots around the window sills. Even the gutters of the windows and weep holes got cleaned. We appreciate their excellent service and would recommend them to all.
Brad P – Waterworks NW did a great job cleaning our gutters. I couldn’t believe how much stuff was in them; even a plant was growing out of one. We are new to the area and I appreciate that Mark took the time to explain and give advice on how to maintain our roof. i will use Waterworks next year and I highly recommend them.
Ravi R – Our gutters were overflowing, our windows were overdue for cleanup and the roof was developing moss. My colleague recommended Mark, and we were not disappointed: he provided a quote in less than an hour, scheduled an appointment within a few weeks, and the whole thing was done in less than 4 hours. Best of all; the soapless window washing and no pressure roof cleaning. Definitely will use Mark’s service again.
Ryan D – Our house had 5 years of dirt, mold, and mildew on the North facing side as it does not receive any sunshine. After Mark spent over 15 minutes with me on the phone answering all of my questions I was sold on his particular method of cleaning versus a pressure washer and scheduled the cleaning. After seeing the results I could not be more pleased and would highly recommend this company for any of your house maintenance projects.
Karen C – We had overflowing gutters with all our rain and called Waterworks NW. They set up an appointment within a few days. Just prior to the day our neighbor asked if they might also call and see if they could have their gutter cleaned at the same time. They not only accommodated the request but gave us a credit for the joint cleaning. They arrived on time and did an excellent job being careful of all our plants and shrubs. We are planning on having them back on a regular maintenance schedule.
George L – Waterworks NW cleaned both our roof and badly clogged gutters. The weather turned bad on the scheduled day, & they called ahead of time and scheduled the work for Saturday of the same week. Arrived right on time, performed the work quickly & well. No mess at all, even though they had to use ladders to get to the rear of the roof without trampling through the house. Will use them again.
Matthew R – We have had Waterworks NW clean our windows in the past, so when it came time to have our house cleaned and pressure washed we knew who to call. As expected, the job was extremely professional and thorough. They showed up on time and worked in a timely manner. When I returned home, it was like I was walking into a new house! The results were amazing and Mark did an excellent job of making sure we were satisfied with the work. I have already recommended their services to my neighbors.
Kent W – I used Mark and his team to clean my tile roof and gutters. Not only did they do an exceptional job cleaning the moss off my roof and when they were done the clean-up was amazing! In the next year, I sold my house and needed additional information from the buyers regarding the roof. One call and within a few hours Mark had the paperwork to me. He does a very professional job, plus he is a pleasant person to work with.
JL – Mark and his team did an excellent job with our window cleaning. We have an old historical building in downtown Portland that is currently being remodeled and was in desperate need of window cleaning. The job was done in 1 day with minimal disruption and the windows have never looked better!
Doris Nyland – Mark did an excellent job on my very moldy and dirty cement. his price and friendliness made me choose him over others. I’ve already recommended him and will call him again.
Marjorie Taylor – Hi Mark, it was great to meet you last week and I’m really happy with the gutter cleaning, window washing, and screen cleaning you did in the cold rain! You were even better than I expected and I’m excited to have you as part of my “home team”. Thanks again for your work, I would give you six stars out of five if I could! See you next year!
R. Hartman – Thank you Mark for such a professional job on my roof and skylights. You are an artist. I show it to everyone. I enjoy the view of my skylights.
B. Yamaoka – Thanks for the removal of moss from my roof. It looks great!
Theron Karrick III – As a retired disabled person I must rely on qualified outside help for most of the work done on and around my house. I live in a “forest” like a neighborhood with many pine and fir trees. Mark was able to clean a year’s worth of debris from my roof and gutters and cart it away. He also repaired two holes on my roof at no charge. I would recommend Mark anytime for any job around the house.
Matt Kehoe – We have used Waterworks NW for a number of years and really appreciate their quality of work and reasonable prices. I would highly recommend this company to anyone.
Ron L – Mark has been doing work for us for several years now. He does an excellent job, is professional, and on time. When working for us especially on the roof he always tells me when he spots something that I should repair. Many times these are things that mark does not do himself. I really appreciate this as I cannot get on our roof myself and would not spot it.
B Jones – I’ve had Waterworks NW clean my gutters several times. I have one of those 3 story houses with deathly high gutters. I sure wouldn’t want to climb around on it. I’ve always had a great experience. Good prices, great work. I appreciated that they noted other issues with my roof while up there cleaning gutters.
Charlotte C – My deck was as grey as can be. Through Mark’s special process, my deck looked like new. In fact, my nearest neighbor asked – when did you put in a new deck? He really knows pressure washing – what levels are best for different materials. His professionalism is excellent. Windows are spotless.
Christine Core – Waterworks NW provides a rare opportunity to sing the praises of a job very well done. The Waterworks NW staff has always done excellent work washing our windows – one job was 3-1/2 stories off the ground! Owner Mark Poole takes a personal interest in making sure the work is done well and that we are pleased with the results! This is a contractor who is worth every penny!
Bonnie Kory – Hire him! I inherited a home that had been neglected for a long time. It is a sizable house with a lot of weather exposure. Waterworks NW was the first step in a long series of projects. Mark is efficient, effective, and conscientious. The results were amazing.
Terry H – I have used Waterworks and dealt with Mark the owner on several occasions. This company is one of the best mixes of quality, value, customer care, and professionalism that I have come across. And Mark and his staff genuinely care about your property and give you straight information. Plus, they are responsive, not making you wait around or book your service at some date way in the future. Again, just a straight shooter. I would recommend Mark and his company to anyone.